"I have a genuine desire to improve the quality of life for the hearing impaired," says Scot Firestone, owner of Better Hearing Aid Centers. Scot has been in the industry for 28 years. Better Hearing consistently places in the Best of York for hearing aid companies. This is in part due to their ability to offer quality hearing aids that fit nearly every budget, as well as the friendly and personal relationships Scot has built with his customers. After nearly 30 years of being in the community, Scot views working with his clients more like working with his friends and neighbors.
Scot has the educational background to back up his on-the-job experience. As an Audioprosthologist, he specializes in testing for hearing loss and servicing hearing aids for individuals. Each year, Scot is re-certified by the State in order to retain the title and the credentials that come along with it. Subsequently, Scot is Board Certified in Hearing Instrument Services. He has already clocked hundreds of hours (and counting) in training sessions in order to stay up-to-date with the latest technology of the hearing instrument industry.
You can find a Better Hearing Aid Center office in both York and Lancaster. The Lancaster office is located along the Lititz Pike in the Village at Fiddlers Green. Up until March 2011, residents in York County had two office locations from which to choose: 3412 East Market Street and their location on the west end at 1701 West Market Street. That number has since grown to include yet another office, this time in Dallastown.
Last March, Scot responded to the growing needs of his clients. Many traveled from Dallastown and the surrounding areas to visit both his East or West York offices. With his most recent addition at 692 East Main Street in Dallastown, he can better serve his customers that call that area home. It also means Scot stands at the helm of the only hearing aid office in that area.
Customers enjoy a wealth of amenities like complimentary hearing tests wherein customers are under no obligation to make a purchase. Better Hearing also has a 30-day return policy. Customers find a wide range of high tech hearing aids to fit an equally wide range of budgets. As an independent business, not a member of a franchise, Scot works closely with various manufacturers. This enables him to fit individuals with hearing instruments that are comparable and superior, but at a better price.
When someone invests in a hearing aid, he or she is making a lifetime investment. To this end, the service at Better Hearing does not end when a customer walks out the door with his or her new hearing aids. Customers are encouraged to stop back for continual check-ups to insure proper maintenance and cleaning of the hearing aid, as well as peak function.
“I’ve observed, since 1990, the maximum efforts by Scot to insure all who need hearing help will receive it,” says Barb Leiphart, secretary at Better Hearing. “He shows empathy, patience, flexibility and a charitable nature—no matter the challenge or circumstance.”
As the Baby Boomer generation continues to age and those exposed to excessive noise exposure start to feel the effects via their hearing, Scot anticipates an increased need for hearing loss intervention. In an effort to make hearing instruments accessible, Scot offers creative financing options like 0% interest to his customers. If your ability to hear has been greatly encumbered and you wish to start a conversation with Scot Firestone at Better Hearing, you can call any of their office locations for assistance. Expect a thorough examination of your hearing loss in a soundproof booth, detailed explanations of your individual problem, a complete line of options and pricing, in addition to Scot’s sincere desire to be of service.
To learn more about Better Hearing Aid Centers, call the East York office at 717-757-1970, the West York office at 717-854-1003, the Dallastown office at 717-244-6789 or the Lancaster office at 717-569-7450.
Four Locations to Better Serve You
692 East Main Street Dallastown, PA 17313 Phone: 717-244-6789
3412 East Market Street York, PA 17402 Bloomingdale East Phone: 717-757-1970
1701 W. Market Street York, PA 17404 Phone: 717-854-1003
2469 C Lititz Pike Lancaster, PA 17601 Village at Fiddlers Green Phone: 717-569-7450
